Support

We typically respond within 24 hours. Check the FAQ first — your answer might be there.

Must be the email used to purchase your license
Find it in AdOff Options > License. Format: ADOFF-XXXX-XXXX-XXXX

Common Solutions

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Extension not working on a site?

Try disabling and re-enabling AdOff. If the issue persists, the site may use a new anti-adblock method — report it as a bug.

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License key not accepted?

Make sure you copy the full key including "ADOFF-". Check Options > License. If it still fails, your device limit (3) may be reached.

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YouTube ads still showing?

AdOff auto-skips ads when the "Skip" button appears. Pre-roll ads show for 5-15 seconds before being skipped. This is normal behavior.

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Want a refund?

We offer a 30-day money-back guarantee. Select "Refund Request" above and include your license key. Processed within 48 hours.